Our Client Care Team
The Friendly Faces Who Make You Feel At Home.
Our reception team is here to welcome you with a smile, answer your questions, and ensure every visit runs smoothly. They’re the heart of our front desk—and the first step in your pet’s excellent care experience.
Our Client Care Specialists
Cathy M.
Client Care Specialist
Cathy has been part of the family at Crooked Creek Animal Hospital since 2017. She was born and raised in Birmingham, Alabama, and graduated from Huffman High School. In 1992, she moved to Jackson, Mississippi. Prior to joining the staff at Crooked Creek, she worked at another animal clinic for 13 years. Cathy is married to Tony and has two children, Shannon and Chad. She has four grandchildren, Brianna, Conner, Cale, and Callie in addition to a great grandchild named Memphis. Her pet family includes Bigg Bad, Little Red, Atti, Creed, and Finn. In her spare time, Cathy enjoys spending time with family and friends. She also enjoys finding homes for stray pets.
Haley C.
Client Care Specialist
Haley is a graduate of Pelahatchie High School’s Class of 2011. She continued her education at East Mississippi Community College where she was a student athlete for 2 years before transferring to Mississippi State State University. At Mississippi State, Haley obtained a Bachelor’s degree in Animal and Dairy Science with a concentration in Veterinary Science and a minor in Biology. Haley, her husband Ryan, and their children, Ripken, Lottie, and Posey are residents of Scott County and attend Pinelake Church. She enjoys spending time outdoors and spending time with her family and friends. Haley has lots of fur babies: dogs, Tank, Cash, Rivie, Birdie, Sam, Pip, and Cricket, a cat named Sully, a goat named Petunia, a sheep named Dolly, Candy the miniature pony, and Rowdy a roan quarter horse, as well as some chickens. Haley has been a part of the Crooked Creek family since 2012 and thoroughly enjoys caring for all of God’s creatures.
Lynn B.
Client Care Specialist
Lynn is from Pelahatchie, Mississippi. She graduated from the University of Southern Mississippi with a degree in Elementary Education for grades K-8. She joined the family at Crooked Creek Animal Hospital in September of 2015. Lynn started out as a part time receptionist following her retirement from the Mississippi Air National Guard with 33 years of military service. She has one daughter named Ashley, and her pet family includes 3 dogs. Lynn is an animal lover and enjoys spoiling your fur babies when they board with us. She is a member of Crossgates Baptist Church and enjoys being a member of the worship choir. She also enjoys reading and spending time with family and friends.
Misty H.
Client Care Specialist
Misty is a native Texan and she married and moved to Mississippi in 1989. She has two children, two dogs, two grandchildren, and two granddogs. She enjoys traveling and spending time with her family and friends.
Nicole W.
Client Care Specialist
Nicole has been a part of the Crooked Creek family since September 2024. She has been in the vet field for 5 years. Nicole is a graduate of Kosciusko High School. She currently resides in Pelahatchie with her husband David and son Tripp along with 4 cats and a wienie dog. In her past time, she enjoys spending time with family, going hunting and hanging out with friends. Fun fact: She’s a crazy cat lady!
Penny B.
Client Care Specialist
Penny joined the Crooked Creek family on December 1, 2025. She is excited to be a part of the team, and looks forward to meeting new faces. She and her husband live in the Pelahatchie area.